Custom Lighting
Customize an existing Tianguang Chandeliers fixture, send a CAD drawing or reference image, or ask our staff to help develop a project-specific solution.
What can be customized
- Fixture size, overall height, canopy, and hanging length.
- Material, finish, surface color, and selected structural details.
- Color temperature, U.S. voltage, dimming compatibility, and supported electrical configuration.
- Quantity and project-specific requirements for residential or commercial spaces.
Timing and written approval
Some customized products require consultation before ordering because production lead times vary by product. Contact customer service to confirm the specifications, total price, and estimated completion time in writing. A custom order does not use the standard 28–37-calendar-day estimate unless that timing is expressly confirmed in writing. Feasibility, drawings, specifications, total price, production and delivery timing, deposit, and return eligibility must be approved in writing before payment.
Deposit and production
Custom projects normally begin with a 35% deposit after written approval. Before shipment, we provide a finished-product video or other agreed confirmation. The remaining balance is due before dispatch.
Changes, returns, and freight
Requested changes may be reviewed before shipment according to the written project agreement. After shipment, the customer is responsible for return or exchange freight for any approved non-quality return or exchange. Confirmed quality, fulfillment, missing-parts, or shipping-damage issues are handled separately under our Return and Refund Policy.
Contact Tianguang Chandeliers
Email: support@tianguanglight.com
WhatsApp / phone: +86 178 8690 2225
Support hours: Daily, 9:00 AM–midnight Beijing time (GMT+8). Our team will reply after reviewing your message.
U.S. shipping and custom timing
Standard, non-custom orders: approximately 7 calendar days to prepare, then 21–30 calendar days in transit. Allow approximately 28–37 calendar days total from order confirmation. Oversized, non-custom orders requiring curbside freight: approximately 7 calendar days to prepare and 45 calendar days in transit, or approximately 52 calendar days total. For custom production time and the delivery schedule, contact customer service; our team will reply after reviewing your message and discuss the details with you.
Free shipping to eligible addresses in the contiguous 48 U.S. states, with no minimum purchase. Export and U.S. import customs clearance, import duties, and import taxes are included. Applicable U.S. sales tax is shown at checkout.
Oversized freight is delivered to a safe, accessible outdoor ground-level point near the street or driveway entrance. Carrying items inside, stairs, unpacking, installation, and packaging removal are not included. Truck access, unloading equipment and liftgate suitability are confirmed for the shipment; appointments and signatures depend on the booked service. See the Shipping Policy for delivery-area restrictions and full details.