Shipping Policy

Shipping options, costs, and delivery estimates may vary by product size, destination, carrier availability, and whether the order requires parcel, freight, or custom handling.

Large chandeliers, custom lighting, multi-piece fixtures, and project orders may require additional confirmation before shipment. Customers are responsible for confirming delivery access, ceiling height, fixture dimensions, and installation requirements before ordering.

If a delivery appears damaged, keep the packaging and contact support@tianguanglight.com promptly with photos of the package, fixture, label, and order number.