Sophie Alabaster Ceiling Lamp
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Sophie combines a round alabaster body with a White & Gold finish. Its three diameter options share a 2-inch fixture height, making the size comparison straightforward.
Specifications
| Materials | Metal and alabaster. |
|---|---|
| Finish | White & Gold. |
| Installation | Hardwired ceiling light. |
| Fixture sizes | 11.8 in diameter × 2 in high; 15.7 in diameter × 2 in high; 19.7 in diameter × 2 in high. |
| Light options | Warm Light or Cool Light. Select your light color with the product options. Warm white is listed at 3000K; the exact Kelvin value of the Cool Light option must be confirmed. |
| Listed power | 18W, 24W and 36W are listed. The size-to-wattage mapping has not been confirmed. |
| Location / IP rating | IP20. Confirm suitability for the intended installation location. |
Before you order
Before ordering, confirm the light-source assembly and included components, the wattage for your selected size, and any required dimming or installation documentation. A listed light-color option does not establish driver compatibility.
Ask about this exact model. Include your selected size, installation location and required controls.
Installation and certification
A qualified installer should check wiring, support and clearances. U.S. electrical configuration is confirmed for the selected order. Any required UL or ETL listing must be verified for the exact model; testing or documentation support does not mean that a product is already listed.
Shipping, returns and warranty
Orders ship from Zhongshan, Guangdong, China. The legal operator is TIANGUANG CROSS-BORDER E-COMMERCE LIMITED, a Hong Kong registered trading company.
Free shipping to the contiguous 48 U.S. states includes import duties and import taxes; applicable sales tax is shown at checkout. Standard non-custom orders take approximately 28–37 calendar days total; oversized curbside freight takes approximately 52 calendar days total. Custom timing is confirmed separately.
The wooden-crate dimensions, gross weight, route and carrier determine the delivery service. Curbside freight does not include moving the order indoors, unpacking or installation. Confirm the service for your selected configuration before ordering.
Read the Shipping Policy, Return and Refund Policy and Warranty Service. Preference returns require customer-paid return shipping under the policy; the 30-day return-request window is not a free trial.
Fit & customization
Choose for your room. Compare the listed width, height or drop, and canopy with your room proportions and ceiling clearance before checkout. Select an available option above to order directly. Review the mounting method, fixture weight, ceiling support, dimming, and bulb or light-source details with a qualified electrician. If you need a non-listed size, finish, or configuration, contact customer service to confirm the requirements, price, and timing in writing before ordering.
Delivery, duties & returns
- Free DDP delivery: standard online orders to the contiguous 48 U.S. states include free shipping, export and U.S. import customs clearance, applicable import duties, and import taxes. No separate import charge is due on delivery. Applicable U.S. sales tax, if any, is shown at checkout.
- Estimated total timing: Standard, non-custom orders: approximately 7 calendar days to prepare, then 21–30 calendar days in transit. Allow approximately 28–37 calendar days total. Oversized, non-custom orders requiring curbside freight delivery: approximately 7 calendar days to prepare, then 45 calendar days in transit. Allow approximately 52 calendar days total. For custom production time and delivery details, contact customer service. Our team will reply after reviewing your message and discuss your requirements with you.
- Custom payment: 35% deposit after specification approval, followed by a finished-product video before shipment. Requested changes are reviewed before dispatch.
- 30-day return requests: written authorization is required. For approved custom returns or exchanges after shipment, return freight is customer-paid unless a quality exception is confirmed.
48-state deliveryImport duties included30-day requests2-year support
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Before You Order
Know what arrives.
For the right scale and a smoother installation, confirm the fixture specification—not only the photograph.
Delivery & duties
Standard online orders to the contiguous 48 U.S. states include free shipping on a Delivered Duty Paid (DDP) basis. We arrange export and U.S. import customs clearance and pay the applicable import duties and import taxes. No separate import charge is due on delivery. State or local sales tax, when required, is calculated separately at checkout.
Standard, non-custom orders: approximately 7 calendar days to prepare, then 21–30 calendar days in transit. Allow approximately 28–37 calendar days total. Oversized, non-custom orders requiring curbside freight delivery: approximately 7 calendar days to prepare, then 45 calendar days in transit. Allow approximately 52 calendar days total. For custom production time and delivery details, contact customer service. Our team will reply after reviewing your message and discuss your requirements with you. Shipping Policy & curbside delivery details
U.S. standard & custom options
Standard U.S. configuration. Unless the product page states otherwise, U.S. orders are prepared for 110–120V, 60Hz and hardwired installation. Where a light source is supplied and no other option is selected, the default color temperature is 3000K warm white.
Replaceable-bulb models retain the socket designed for the fixture: E26 for standard medium-base designs, E12 for candelabra-style chandeliers, and G4 or G9 where specified. Integrated LED fixtures retain their matched driver and light source. Bulbs are included only when the product page states that they are included.
Customization is available before production. We can review size, finish, hanging length, material, canopy, voltage, socket, color temperature, dimming, light output, and quantity. A different fixed color temperature can be requested before production. Adjustable color temperature is a separate control configuration. Contact customer service before ordering to confirm the specification, total price, and estimated completion and delivery schedule in writing.
Custom projects may begin with a 35% deposit after drawings and specifications are approved. We provide a finished-product video before shipment, and requested changes are reviewed before dispatch. Send the product link or CAD drawing, room dimensions, ceiling height, installation photos, target size, finish, electrical details, quantity, and deadline.
Warranty support
Eligible manufacturing defects receive two-year limited warranty support under normal use. Hardwired fixtures should be installed by a qualified electrician and supported by a suitable junction box and ceiling structure.
Inspect all cartons and parts before installation. For damage, defects, or missing parts, contact us promptly with the order number plus clear photographs or video.
Returns
Return or exchange requests for defective and non-defective items may be submitted within 30 days of delivery. Products must be new, unused, uninstalled, and complete unless the request concerns verified damage, defect, or an incorrect item. Contact support with the order number and clear photos or video before returning anything.
Returns are by mail only and require written authorization. Approved returns have no restocking fee. Approved refunds are processed within 10 business days after receipt and inspection or written approval. For an approved non-quality custom return or exchange after shipment, the customer is responsible for return freight unless our written agreement states otherwise.
Talk to the studio
Email support@tianguanglight.com or WhatsApp +86 178 8690 2225. Business hours are Monday–Friday, 9:00 AM–6:00 PM China time (GMT+8). Our team will reply after reviewing your message.